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Product Consultant Job (Sao Paolo, Other, BR)

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Published Job Title: Product Consultant
Published Division/Department: International Markets
Requisition #: 6884
City: Sao Paolo
State/Province/County: Other
Country: Brazil
Additional Posting Cities:
Sao Paolo
Additional Posting State:
Other
Additional Posting Country: Brazil
Percentage of Travel: 40% - 50%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Opportunity

As a Product Consultant you will be the key regional expert for HMH K-12 curriculum programs and products and provide pre- and post-sales support to customers and school accounts. The Product Consultant is a key member of the regional sales and marketing team and will be responsible for supporting the sales team in developing and closing new opportunities. Your responsibility for aspects of curriculum solutions will also include such activities as quote response, teacher/school meetings , presenting at HMH and Partner events and conferences, competitive positioning of products, and the co-ordination of other supporting resources.

The Organization

Houghton Mifflin Harcourt International is the division responsible for the management and growth of HMH international business. The division has a team of over 50 sales representatives and consultants as well as sales and marketing support and finance. The team currently dominates the target market with approximately 50% of targeted market share.

Duties & Responsibilities

* Be the recognised regional curriculum expert for HMH K-12 products. This will cover digital, online modules and core text book offerings.
* Communicate and evangelise the value of HMH curriculum programs to teachers and educators and propose product solutions that exceed the needs of customers.
* Present at HMH conferences, online seminars and other industry events.
* Work with the regional sales team on pipeline opportunities and identify ways to influence and accelerate the customer decision making process.
* Recommend best alternative programs to sales team.
* Support training of the International sales teams on HMH curriculum, benefits against competition and how position with teachers.
* Work with sales managers on local adaptations and language products, helping to define specifications and program changes.
* Gather competitive information and analysis for key products and provide differentiation strategies for HMH sales teams.
* Support the marketing team with product related needs and input for marketing collateral, sales materials and tools.
* Work closely with and support opportunity development with country based HMH partners. Help train partner sales team on HMH products.

Requirements:
Skills and Experience:

Essential

* Experience in pre- and post- sales, educational consulting and business development.
* Outstanding ability to develop customer relationships, gaining trust and respect for HMH
* The ability to clearly articulate curriculum and program solutions to a broad audience teachers, education decision makers and partners
* Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.
* Listening to customers (as opposed to telling/selling), probing for school pain points and opportunities, in an effort to meet or exceed their expectations.
* Leveraging partner activities and resources to continuously find ways to scale capacity within the country or region.
* The ability to effectively manage complex product solutions that typically include technology, print, services and 3rd party hardware/infrastructure components
* Well-developed interpersonal and administrative skills in order to work effectively and productively with colleagues and clients. Ability to communicate effectively, orally, and in writing, with staff at all levels and with clients and potential clients.
* Ability to travel, as required.
* Relevant local language

Highly Desirable

* The ability to solve problems creatively
* Work independently and be self-directed and motivated; manage multiple tasks and projects simultaneously; and the ability to maintain a flexible work style sufficient to respond to changing directives and priorities
* Ability to think creatively and strategically in achieving organisational objectives
* High energy and flexible individual with ability to work effectively in a constantly evolving environment
Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

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